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Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories and building long-lasting emotional connections with people. Now part of Further Group, Pixel Artworks is a founding member of a group of selected, specialist studios all working to push creativity further.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 40 talented individuals who have built a fantastic community – we’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

We’re looking for a Senior Producer to join our busy team of producers. The role sits within our creative studio and reports to the Executive Producer. In this role, the Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside our technical production team to deliver projects, end to end.

• Ensure the successful and timely delivery of projects by successfully budgeting, scheduling and managing workload. Often working on 1-3 projects or workstreams at a time.
• Be responsible for co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc.
• Often be the main client interface on a project; champion our work and process, explain complex ideas clearly whilst also playing the dual role of PA team advocate and managing client expectations.
• On Key Accounts, be the specialist studio support to the Account Manager and work with them to deliver streamlined client comms.
• Be passionate about delivering the best creative and find clever ways of producing it to maximise time and budget.

Key responsibilities

• Be the day-to-day client contact. Present work in progress, take feedback, hold project progress meetings.
• Manage the project budget in Paprika, anticipate any overspend in good time and communicate to the Exec Producer before it becomes critical.
• Create a timeline for the project and track this throughout, flagging delays to the Exec Producer.
• Break down the brief or feedback and create a daily task list for team members, holding daily stand-ups where necessary.
• Request resource from the Resource Manager.
• Be on top of housekeeping. Document progress, keep files up to date and ensure everyone has access to the latest versions.
• Record learnings from each project and share to the wider team / company.
• Motivate the team and escalate any issues that may impact the project.
• Drive all deliverables to be of the highest quality.
• Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing.

Person specification

You will be:

• Someone who sparks joy
• Passionate about great audience experiences
• Commercially driven and margin focused
• A strong communicator and excellent presenter
• Highly organised and efficient – a process champion!
• A great multi-taster
• Calm under pressure and a problem solver
• Comfortable creating and managing budgets of £100k+
• Have a proven track record as a Producer or Senior Producer
• Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows
• Knowledgeable about display solutions such as projection, LED & VR
• Able to work in a team and independently
• Paprika experience (preferred)

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!

Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories, and building long-lasting emotional connections with people.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 40 talented individuals who have built a fantastic community. We’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

As an Account Manager, you’ll work closely with the Senior Account Manager and Account Director to lead the day-today management of client projects, from initial briefing through to post-project analysis, acting as the key liaison between clients and our internal team. This position plays a key role in ensuring that our projects meet or exceed client expectations and bring the magic of immersive to life.

Leveraging your experience in client management, growth and project management, you’ll navigate project landscapes and complex client structures skilfully, offering guidance to internal teams to achieve project milestones and act as a guardian of client communications. You’ll thrive in a fast paced environment, leaning on your strong organisational, communication and problem solving skills, coupled with your solid understanding of the event management industry.

Key responsibilities

Client Satisfaction

• Serve as the primary point of contact for clients, addressing all needs and concerns to ensure satisfaction.
• Grasp the client’s goals, brand identity, and objectives to deliver customised experiences.
• Foster and maintain long-term client relationships through consistent high-quality service and regular communication.
• Supervise event operations on-site, addressing issues in real-time and ensuring client satisfaction.
• Gather post-event feedback, analyze performance, and prepare detailed reports on successes and areas for improvement.

Project Management

• Oversee each project from concept to execution, aligning all elements with the client’s vision while managing timelines.
• Develop and monitor project budgets, ensuring delivery within financial parameters.
• Manage multiple projects simultaneously, maintaining efficiency and quality.
• Collaborate with creative, production, and logistics teams to ensure seamless project execution.
• Proactively identify potential issues and implement contingency plans; make quick decisions to resolve problems during project phases.
• Ensure all aspects meet high standards.
• Manage invoicing processes, ensuring payments are received and maintaining client engagement for future opportunities.

Account Growth

• Prepare and present creative pitches and proposals, including financials, to meet client needs.
• Identify and pursue opportunities to enhance services and boost revenue through additional offerings.

Person specification

• Experience in roles managing client relationships, such as account management or sales.
• Detail-oriented: Ensures all work is on time, on budget, and maintains quality and creativity.
• Solutions-focused with creative problem-solving skills.
• Builds strong client relationships, fostering trust and motivating the internal team.
• Capable of handling multiple clients, prioritising time and resources effectively.
• Communicates effectively at all levels, with strong written and verbal skills.
• Highly organised, with excellent administrative and time management abilities.
• Have an account growth mindset with a natural ability to identify cross sell and new business opportunities.
• Skilled in creating and presenting proposals, showcasing the ability to communicate value and win business.
• Strong presentation abilities, particularly when engaging with high-level executives or government officials.
• Deep understanding of local customs, Islamic practices, and regional business etiquette, including the significance of Ramadan and local holidays.
• Ability to handle changes, tight deadlines, and complex situations in a high-pressure environment.
• Experience in live event management, ensuring seamless execution and client satisfaction.
• Ability to influence decision-makers in hierarchical settings, crucial when dealing with large corporations or government entities.
• Fluent in English.

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!

Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories, and building long-lasting emotional connections with people.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 40 talented individuals who have built a fantastic community. We’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

We are looking for a Production Manager to bring our experiential events and installations to life. You’ll join a small production team and will get the opportunity to work with huge brands on amazing live immersive experiences and shows both in the UK and internationally. You’ll work with all aspects of event production to bring our bold creative shows to life, including audio, lighting & video technologies and physical builds.

Key responsibilities

• Plan and manage the delivery of technical productions, within the specified timeframe and budget.
• Co-ordinate external resources, suppliers, contractors to ensure that all elements of a project are delivered to an exceptionally high standard.
• Produce all project related documentation, including budgets, carbon impact assessments, crew schedules and risk assessments.
• Be responsible for the efficient procurement and scheduling of all project-related logistics.
• Promote efficient and effective communications between all project stakeholders.
• Have overall responsibility for the onsite management of assigned projects.
• Participate actively in new business development with the Client Services team, providing technical recommendations and pricing.
• Promote new technologies and techniques within the business, ensuring knowledge is shared amongst team members.
• Negotiate pricing with suppliers, whilst ensuring that high quality is maintained.
• Be responsible for ensuring that delivery methods are compliant with current regulations.
• Serve as the main client interface on projects, clarify strategic requirements, explain complex ideas clearly, and manage expectations.
• Work in an independent fashion, solve problems, make decisions, and communicate effectively in difficult situations.

Required attributes

• Knowledge and experience of budgeting processes and experience with managing budgets of £100k+
• Excellent understanding of all production disciplines including Audio, Lighting, Video, Rigging, Staging and Scenery, Stage Management as well as building/site services, such as Power Distribution.
• Good understanding of video and lighting technology including projection techniques, LED and other display screen technology, entertainment lighting, show control and system design.
• Strong practical skills and problem-solving qualities.
• Experienced with managing a team on site to produce a multifaceted event.
• Excellent verbal and written communication skills.
• Proficient in the use of IT applications (including MS Office, particularly Excel.)
• CAD drawing in Vectorworks, Sketch-up or AutoCAD preferable.

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!